Terms and conditions
Welcome to Restore Society. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. About Our Store
Restore Society operates this website and offers wellness products for sale to customers in the United Kingdom. We reserve the right to update, modify or discontinue any product, service or part of the website at any time.
2. Products & Information
We make every effort to ensure that product descriptions, images, ingredients, pricing and other information on our website are accurate and up to date. However, slight differences in packaging, colour or appearance may occur.
Our products are food supplements and are not intended to diagnose, treat, cure or prevent any disease or medical condition. They should not be used as a substitute for a varied, balanced diet or healthy lifestyle.
Please always follow the recommended serving instructions provided with the product and do not exceed the recommended daily amount.
If you are pregnant, breastfeeding, taking medication or have an existing medical condition, we recommend consulting a qualified healthcare professional before using our products.
3. Orders
By placing an order, you are making an offer to purchase the selected products. All orders are subject to availability and acceptance.
We reserve the right to refuse, cancel or limit an order where necessary, including in cases of suspected fraud, incorrect pricing or product availability issues.
You are responsible for providing accurate billing and delivery information when placing your order.
4. Prices & Payment
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Any price change will not affect orders that have already been accepted.
Payment must be successfully completed before an order can be processed and dispatched.
5. Shipping & Delivery
We currently ship across the United Kingdom. Orders are generally processed within 1–2 business days, with standard delivery typically taking 2–5 business days after dispatch.
Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, public holidays and adverse weather.
For more information, please see our Shipping & Delivery Policy.
6. Returns & Refunds
For hygiene, safety and product-quality reasons, opened products or products with a broken seal cannot be returned.
Where applicable, unopened products must be returned unused and in their original packaging. Refunds will be processed once the returned product has been received and inspected.
Nothing in these Terms & Conditions affects your statutory consumer rights under UK law.
7. Damaged or Incorrect Orders
If you receive a damaged, defective or incorrect product, please contact us through the contact form on our website as soon as possible.
Please provide your order number and photographs where appropriate so that we can investigate and assist you.
8. Website Use
You agree not to misuse our website, attempt to gain unauthorised access, interfere with its operation or use the website for any unlawful purpose.
All content on the Restore Society website, including text, images, graphics, logos and branding, is owned by or licensed to Restore Society and may not be reproduced or used without permission.
9. Limitation of Liability
To the extent permitted by law, Restore Society will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including any rights or protections that cannot legally be excluded under applicable UK law.
10. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices or legal requirements.
Any updated version will be published on this page. Your continued use of our website after changes have been published constitutes acceptance of the updated Terms.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, unless applicable UK consumer protection laws provide otherwise.
12. Contact Us
If you have any questions regarding these Terms & Conditions, your order or our products, please contact us through the contact form on our website.